Draft — not yet reviewed by counsel. Not in force.

Support

No bots, no ticket maze. A real human reads every message and writes back.

Email us

Write to support@styla.example about anything — a problem with the app, a post you’re worried about, or a question about your account. (Deleting your account doesn’t need an email: it’s a button on your account page.) Parents and guardians are welcome to write too.

What to include

  • Your username (if it’s about your account) — and send the email from the address you signed up with for anything account-related, like deletion.
  • A link or screenshot of the post or profile, if it’s about content.
  • What happened and what you expected — a sentence or two is plenty.

We usually reply within a couple of days. Reports made with the in-app report button are reviewed even faster.

If it’s an emergency

STYLA support is not an emergency service. If you or someone you know is thinking about self-harm or suicide, reach out right now: in the US, call or text 988 (the Suicide & Crisis Lifeline) — free, confidential, 24/7. If anyone is in immediate danger, call your local emergency number.